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055: Redefining Workplace Practices Post COVID-19

Posted By Digital Enterprise Society, Wednesday, June 3, 2020
Updated: Tuesday, June 2, 2020

055: Redefining Workplace Practices Post COVID-19


On today’s episode, Thom welcomes communication coach and TEDX speaker Joe Hirsch to discuss what the transition from remote management to in-person teamwork after over 3 months of quarantine. The COVID-19 pandemic has forced us to reconsider the conventional way that we source ideas, hold our meetings, and share feedback.  Today’s episode focuses on the tactics that leaders can employ to help their team’s productivity and creativity continue to rise when the reopening unfolds with more force.  He shares ideas for conducting meetings and group interactions in a way that will result in better teamwork and better results, minimizing chaos in the return, and rethinking the importance of employee flexibility work arrangements as we all return to the workplace.  

On today’s podcast, you will learn:

Sourcing ideas more effectively

  • Traditional brainstorming practices do more to suppress ideas than activate them

  • Brainwriting allows a team to develop ideas at the same time without employing group think or production blockages

  • A partnership approach provides a way to tap into the best ideas of the group 

Holding more reflective meetings

  • Leaders need to focus on the how of meetings over the who or what of the details

  • Introduce opportunities for reflection on solutions in meetings, rather than demanding immediate conversations

  • Try standing around the table and walk around the meeting room rather than staying sedentary in chairs

  • Better meetings will result in higher quality ideas and a culture of listening, respect, patience, and humility

Minimizing chaos in the return

  • Take this COVID-19 induced opportunity to tap into the full value of every team member and to rethink every traditional workplace practice and procedure

  • Be transparent about your intention to reevaluate and improve upon standard practices

  • Seek feedback from team members to help craft a new vision

  • Even if you’re not a decision-maker, you can still be a leader by your actions

The future of working from home

  • Flexible work arrangements are going to become top priority for employment

  • Identify what you are willing and able to do from home and lobby for those arrangements 

  • It will be essential to demonstrate a certain level of competence and confidence in your ability to work from home

  • Define clear objectives that will create the conditions of productive, happy work environments

  • Be humble and stay curious about the things that you don’t already know regarding the future of how work is performed

Do you have an example of extraordinary efforts or innovation during these unprecedented times? We would love to hear your story and possibly interview you for an upcoming episode. Please reach out to us at


The Language of Leaders

Guest Bio: 

Joe Hirsch is on a mission to fix the way we work…at work.  As the managing director of Semaca Partners, Joe specializes in helping organizations apply behavioral science to strengthen the way leaders train, support and empower their teams for success. An award-winning educational leader and researcher, Joe has earned accolades from Fortune 500 executives to NFL coaches for his forward-thinking approach to improving organizational culture and effectiveness. Described by Wharton professor Adam Grant as “breath of fresh air,” Joe makes research-based practices more accessible to improve the way people work, learn and lead. (Yes, he’s putting that shiny Ph.D. to good use.)

In The Feedback Fix,  Joe presents a bold alternative to traditional feedback techniques and performance management practices. He has shared that message as a TEDx and keynote speaker with executives at Deloitte, GameStop, the Bill & Melinda Gates Foundation, members of the U.S. armed forces, and close to 10,000 others across two continents.  When Joe isn’t on stage or writing for publications like Inc. and The Wall Street Journal, he’s probably doing something outdoors with his wife and four boys.

Tags:  Communication  Covid-19  Leadership 

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